Payments and records

You choose the methods

Each method is something you switch on or leave off. Nothing is forced, and you can change your mind as your business changes.

• Card and wallet, online

  Paid on your own website at the moment of booking — card, Apple Pay, Google Pay and TWINT.

• Direct, person to person

  Your own TWINT or Revolut, paid to you rather than through the platform.

• Cash, at your premises

  Taken at the door or the front desk, and recorded afterwards.

• Invoice

  The customer asks to be billed, and settles when the invoice arrives.

You do not have to support all of them. Pick what suits your business — and if you want only one, that is a valid answer too.

Payments recorded automatically

When the money moves through Ocio, nobody has to write anything down. The payment is captured and recorded against the customer and the course at the moment it succeeds.

• Paid online on your website, at the moment of booking
• Or taken in person on a payment terminal at your locations
• The order, the receipt and the customer's record update themselves
• The place is held only once the payment actually succeeds

These payments run through an underlying payment processor, and Ocio charges a small commission on the payments it processes: 거래액의 1%, 최소 CHF 0.30, 결제 대행사 자체 수수료 별도. Payments are processed by Stripe.

Payments you record yourself

If you would rather not route money through the platform, Ocio can still sell for you and keep a payment record for every customer. There are two ways to do it.

1. a

   You give us your own payment links

   We show your link to the customer at checkout. They pay you directly, then mark the order as paid. You check your own account and confirm — or reject it if the money never arrived.

2. b

   They pay in cash, at your premises

   You simply note down that it was collected and how. No link, no claim to wait for — the record is made when you make it.

Taking names on a paper sheet at the door still works. Enter them into Ocio afterwards and the record stays consistent — the system is designed to be caught up, not to be the only place you can write.

The more faithfully you record manual payments, the more your analytics are worth. Revenue, what sold and who still owes are only as accurate as what has been entered.

Open orders are visible to both sides — the customer sees what they still owe on their own profile, and you see every outstanding order in one place.

Recording payments taken outside Ocio is a paid add-on, and it has its own page — including what it does not give you. →

Invoices

Today an invoice works like a manual payment. The customer asks to be billed instead of paying online, you see the request and issue the invoice. When they settle it, they return to their open order and confirm — or you confirm it for them.

Direct invoicing with reference numbers and automatic payment reconciliation is in development. Until it ships, the confirmation step above is the honest description of what happens.